What Are BOTs? – The Good, The Bad and The BOTs

BOTs aka, Internet Robots, Spiders, Crawlers, and Web BOTs. All these names refer to the same technology. So, what are these BOTs? BOTs are the automated system on the internet used for various reasons. In the past years, these BOTs perform repetitive task like indexing search. Nowadays, BOTs have been upgraded to perform a more advanced task, nowadays BOTs can fire online queries, tell you whether automatically interact with an audience, set an alarm for you, and more. Multi-billion dollar companies like Disney, Dell, Facebook, Google, and Microsoft are doing research in this technology and already launched some product in the field.

 

Where are BOTs Used?

 

 

Interaction

 

BOTs can act as a newspaper and send relevant information as and when it is published. Also, BOTs offer weather forecasts and provide translations.

 

Money saver

 

Let’s take a look at Chatbot, they used for instant messages. You can stay connect with your customer and provide the 24/7 service. You don’t have to hire an employee for customer service.

 

Virtual Store

 

Many E-commerce websites can make use of BOTs to create a virtual storefront. Offers can be generated based on customers’ requirements.

 

Matching connect

 

When people are connected based on their interest and the once with similar interest are connected. This works fine for a dating site, as well as social media platforms.

 

Benefits of BOTs

 

 

Handle Multitasking

 

Today, there is a lot that needs to be done in a very short amount of time. Everyone is starved for effective multitasking, that is what BOTs can let you do. For example, if you want to reserve a table at the restaurant, you had to open the Maps app and choose a location and go back to restaurant app and look for a phone number, you had to close the browser and call for a reservation. Today, Google can do that all for you from just one interface so can Siri and Cortana.

 

Connectivity

 

Research suggests that by 2022, there will be more than 50 billion connected devices. The big question is should we need a technology to keep those device connected? BOTs will be the answer. BOTs will create a bridge to connect & communicate with various devices such as a smartphone, tablet, smartwatch and other IoT devices.

 

Customization

 

By gathering necessary data, BOTs can customize your deals and offers based on your shopping interest it will suggest you during your future purchases.

 

Disadvantages

 

 

Security

 

Harmful malware is being created using BOTs. There is some security issue that needs to be addressed.

 

Not fully developed

 

This can cause frustration for customers as well as business. BOTs technology is still in its early stage of development. For example, when you ask something to Siri, sometimes she doesn’t understand or doesn’t answer properly. However, this system getting better with time and this drawback soon is eliminated.

 

Spamming

 

BOTs have the power to work undercover and causing malware or other harmful virus or spamming your inbox.

Tell us what you guys think of BOTs in the comment section.

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